The breakfast was very very good with lots of meals to choose from. Staff were amicable, room was big and huge with great beds. The venue was in a secluded location close to the wild nature of the region, different areas, and sports bar.

This place offers comfortable rooms with excellent beds and a jacuzzi, along with spacious marbled bathrooms.

Spacious room.

The wifi was lousy, the worst in length I've seen in all of Panama. As it was a holiday in Panama they organized a concert at the pool, the stage of which was right next to the rooms. Given the size of the hotel grounds I think there were better places to organize it than just a few meters away from where people sleep, but in any case, in those rooms (and mine was first floor right above the stage) you just couldn't sleep. This, whatever the event, is not acceptable in a hotel. I understand that you will excuse yourselves with the fact that it was festive and so on, but I have to tell my experience. They didn't change my room even though I asked for it, I guess the hotel would have been full, although I think the rooms facing the pool should not have been offered that day. They didn't give me any compensation either. This is how Meliá treats its gold members at Meliá Rewards. I won't go back and I won't recommend it.

The quiet relaxing atmosphere of the natural place, the food is very good, are customers of the restaurant.

We have to improve the attention of the place, in my case it was a family room of four people and they only had two towels, at the time of registration I asked for two extra towels, because they informed us that they would give us two extra towels, towels never arrived, on the other hand the air conditioning was not the best, I went to the reception to ask for it to be checked and I mentioned the towels again, they only checked the air and towels once more lost in action. On the other hand when I made the reservation, I made it for three adults and a child of 10, to my surprise when I arrive at the hotel, they tell me that the reservation is made only for two people, made me a little uncomfortable, I asked the boy to add one more adult and a child of 10.

The staff here are friendly and accommodating, and the rooms are absolutely fantastic with a jacuzzi, wash basin, and a huge marbled bathroom.

The bad attention and daring of a young woman from the staff called LINETH, who was rude and daring in her treatment. On Friday the 8th there was a storm and there was no choice but to abandon the outdoor activity. She had the luxury of evicting 15 guests from the Sport Bar and then we asked Jonathan at the bar to turn down the music because no one was listening and everyone wanted to talk. We had no choice but to go to the outer rooms of the hotel lobby. On Saturday morning the only thing he did in the pool area was to tell the children "Don't do this, don't do that, don't go, don't go, don't go, for God's sake. I felt that if I went in the pool I would go to jail. Nature saved the day. There was a foam machine in the pool and again CHILDREN DO NOT GO INTO THE POOL FILLED WITH FOAM. I repeated it over and over again but with a commanding voice forgetting the joviality that must exist when it comes to children. poor children. After 5 minutes a breeze blew and all the foam went into the pool. Gentlemen, we were saying from the top of the pool IT IS FORBIDDEN FOR THE BREEZE TO BLOW. For God's sake. It's not just anyone who can entertain a morning of fun with children. She reported to management but I think she owns the hotel.

Excellent service, exceptionally nice breakfast. Good choice of options, delicious food...

Spacious room with a simple design, and the lake view was pretty awesome! 🌅

I had a wonderful stay at Melia, a beautiful property with old world charm. The staff went above and beyond to make my stay enjoyable. The breakfast buffet had a great selection and the dinner chef's creations were delicious. I even spotted howler monkeys outside my window! The grounds and pool were well-maintained. I highly recommend this hotel.

I absolutely loved my stay at this hotel! The location was stunning, with Lake Gatun right at the doorstep, and the opportunity to see howler monkeys in the trees was an incredible experience. The hotel itself, with its old hospital/military school architecture, had a unique charm and character that transported me back in time. The staff were exceptional, always going above and beyond to ensure my comfort and needs were met. The breakfast buffet had a fantastic selection and the dinner buffet offered delicious choices. The grounds were well-maintained and the hotel had a lovely pool. the best aspect of this hotel was its perfect blend of history, natural beauty, and exceptional service.

Everything was fantastic.

The hotel is surrounded by beautiful nature, with the opportunity to spot howling monkeys and tropical birds. The rooms are spacious and comfortable. The check-in associate was friendly, providing helpful information about the hotel's facilities.

Lovely old-fashioned charm, lake view, friendly staff, well-maintained rooms, pool.

My recent stay at a hotel in colon , but my stay at melia was a delightful surprise. the warm and inviting lobby, spacious and well-appointed rooms, and the charming old-world spanish vibe made me feel like i was in europe. the pool and grounds were also wonderful, making my stay a pleasure.

I loved the hotel's stunning setting by the lake, especially during thunderstorms. The staff were friendly and helpful, providing valuable information about the area. The outdoor pool was great, and I enjoyed seeing wildlife nearby. The hotel's location was convenient, with easy access to downtown and the canal. The comfortable king bed and excellent bathroom added to the enjoyable stay.

Nothing to fault.

The hotel's location on the shores of Gatun Lake provided stunning views and a connection to the wild nature of the region. The hotel facilities were clean and well-maintained. The breakfast options were plentiful and the staff was friendly and helpful.

Nothing.